Terms and Conditions

Terms of order

These terms of order in no way affect your statutory rights as a consumer.

No contract will subsist between you and Beans and Leaves for the sale by it to you of any product unless and until Beans and Leaves accepts your order by e-mail confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Beans and Leaves sends the e-mail to you (whether or not you receive that e-mail). Items can not be bought for resale without prior permission. Beans and Leaves reserves the right to refuse any order which is deemed to have not been conducted in the correct way or where any foul play may have taken place. Items can not be bought for use in coffee competition without express permission of Beans and Leaves, and reserves the right to refuse to supply. Beans and Leaves also retains the right to not complete any order it wishes to do so providing that the monies have not been taken or a full refund is given. By placing an order and giving credit card details on our secure server you the consumer is bound and contracted to complete the sale unless Beans and Leaves decides otherwise.

Beans and Leaves refund policy

If goods are returned due to being faulty, so long as they are returned within a reasonable time the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), is a refund. Also, where a consumer exercises his cancellation rights the customer will be given a refund within 30 days of their cancellation.

Payment methods

www.beansandleaveswolvesco.uk take credit card orders from most major credit cards. All of our transactions are processed through the following gateways:

  • Visa / Delta / Electron

  • MasterCard / Eurocard

  • PayPal Top Up Card

  • Maestro

  • American Express

Please note this is only available to UK customers

All cards are taken using a secure encrypted server.

Handling complaints

We will in every case acknowledge complaints within 5 working days.

We will in every case advise the consumer how long it will take to resolve the complaint.

We will in every case keep the consumer informed throughout the process.